Refund policy

Returns Page

(A consumer is any natural person who enters into a legal transaction that cannot predominantly be attributed to their commercial or independent professional activity.)

Information on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period is 30 days from the date:

on which you, or a third party designated by you (who is not the carrier), have taken possession of the goods, insofar as you have ordered one or more goods under one order and these are delivered simultaneously;
on which you, or a third party designated by you (who is not the carrier), have taken possession of the last goods, insofar as you have ordered multiple goods under one order and these are delivered separately.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract. This can be done via e-mail: Babiche.bijoux@gmail.com.
You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), without undue delay and at the latest within 30 days from the day on which we receive your notice of withdrawal.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged fees for this refund.

We may refuse the refund until we have:

received the returned goods, or
you have provided evidence that you have returned the goods,
whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 30 days from the date on which you inform us of the withdrawal from the contract. The deadline is met if you send the goods before the period of 30 days has expired.

The direct costs of returning the goods are at your expense.

You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Reasons for Exclusion and Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts:

for the supply of goods that are not prefabricated and that are manufactured on the basis of an individual choice or decision by the consumer;
for the supply of goods that can spoil quickly or have a limited shelf life;
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, which can be delivered no earlier than 30 days after the conclusion of the contract and the value of which depends on fluctuations in the market;
for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts:

for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and were unsealed after delivery;
for the supply of goods which, after delivery, are inseparably mixed with other items due to their nature;
for the supply of audio or video recordings and computer software in a sealed package if the seal was removed after delivery.

Sample Cancellation Form

Please contact us at the following email address before returning any goods: Babiche.bijoux@gmail.com
The return address printed on our parcels is not our returns processing address. On request, you will receive our returns address by e-mail.

If you wish to cancel the contract, please complete the form below and send it to us by e-mail.

Cancellation Form

I/We () hereby withdraw from the contract concluded by me/us () for:

the purchase of the following goods (*) /
the provision of the following service (*)

Ordered on: () ____________ / Received on: () ______________

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date: ______________

(*) Delete as appropriate.

Company details for reference:
A. Vdb Invest
Babiche.bijoux@gmail.com